Help Center
Go to stayfi.com
FAQ
Account Setup
Device Installation
Email Marketing
Text Marketing
Managing Devices
Pricing
Integrations
FAQ
Wifi
Availability
Guest List
Splash Pages
Connected Devices
Back to home
Help Center
FAQ
Account Setup
Device Installation
Email Marketing
Text Marketing
Managing Devices
Pricing
Integrations
FAQ
Wifi
Availability
Guest List
Splash Pages
Connected Devices
FAQ
Frequently asked questions
How can I pause or deactivate my service?
I can't log into my StayFi account.
How much does StayFi cost?
Why is my access point appearing disconnected?
How do I invite other users to my StayFi account?
How to update / manage your credit card information
Forgotten Password
Wifi
Assigning a Static IP Address To Enable Streaming and Casting to Sonos, Chromecast, Apple TV and other Devices
How can I fix slow internet at my property?
I have an older Ubiquiti device, can I use this with StayFi
Can I use an existing access point with StayFi?
Can I be alerted when my access point goes offline?
What is an Access Point?
How to add or remove a wireless network
Can I block guest from accessing certain websites?
Can I block a guest's device?
See more
Availability
StayFi Pricing
Where can I find my billing statement?
Guest List
Why am I not collecting guest data?
Can I manually add guest emails into my StayFi account?
Can I remove guests from my Guest List?
Splash Pages
Why doesn't the Splash Page show up when connecting to WiFi?
Connected Devices
Why do some devices show as Pending?
