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Help Center
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FAQ
  • Account Setup
  • Device Installation
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  • Text Marketing
  • Managing Devices
  • Pricing
  • Integrations
  • FAQ
    • Wifi
    • Availability
    • Guest List
    • Splash Pages
    • Connected Devices
  • WiFi Experience
  • Hardware
    • Ubiquiti UniFi
    • Ruckus
    • StayFi Express
      Back to home
      1. Help Center
      2. FAQ
      • Account Setup
      • Device Installation
      • Email Marketing
      • Text Marketing
      • Managing Devices
      • Pricing
      • Integrations
      • FAQ
        • Wifi
        • Availability
        • Guest List
        • Splash Pages
        • Connected Devices
      • WiFi Experience
      • Hardware
        • Ubiquiti UniFi
        • Ruckus
        • StayFi Express

      FAQ

      Frequently asked questions
      • How can I pause or deactivate my service?
      • I can't log into my StayFi account.
      • How much does StayFi cost?
      • Why is my access point appearing disconnected?
      • How do I invite other users to my StayFi account?
      • How to update / manage your credit card information
      • Forgotten Password

      Wifi

      • Streaming and Casting to Sonos, Chromecast, Apple TV and other Devices
      • How can I fix slow internet at my property?
      • I have an older Ubiquiti device, can I use this with StayFi
      • Can I use an existing access point with StayFi?
      • Can I be alerted when my access point goes offline?
      • What is an Access Point?
      • How to add or remove a wireless network
      • Can I block guest from accessing certain websites?
      • Can I block a guest's device?
      • International Shipping
      • How can I connect devices that can't display a Splash Page?
      See more

      Availability

      • StayFi Pricing
      • Where can I find my billing statement?

      Guest List

      • Why am I not collecting guest data?
      • Can I manually add guest emails into my StayFi account?
      • Can I remove guests from my Guest List?

      Splash Pages

      • Why doesn't the Splash Page show up when connecting to WiFi?

      Connected Devices

      • Why do some devices show as Pending?
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      stayfi.com Help Center
      • Go to stayfi.com