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Help Center
FAQ
Account Setup
Device Installation
Email Marketing
Text Marketing
Managing Devices
Pricing
Integrations
FAQ
Wifi
Availability
Guest List
Splash Pages
Connected Devices
WiFi Experience
Hardware
Ubiquiti UniFi
Ruckus
StayFi Express
FAQ
Frequently asked questions
How can I pause or deactivate my service?
I can't log into my StayFi account.
How much does StayFi cost?
Why is my access point appearing disconnected?
How do I invite other users to my StayFi account?
How to update / manage your credit card information
Forgotten Password
Wifi
Can I block a guest's device?
Can I block guest from accessing certain websites?
How to add or remove a wireless network
What is an Access Point?
Can I be alerted when my access point goes offline?
Can I use an existing access point with StayFi?
I have an older Ubiquiti device, can I use this with StayFi
How can I fix slow internet at my property?
Streaming and Casting to Sonos, Chromecast, Apple TV and other Devices
International Shipping
How can I connect devices that can't display a Splash Page?
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Availability
StayFi Pricing
Where can I find my billing statement?
Guest List
Can I remove guests from my Guest List?
Can I manually add guest emails into my StayFi account?
Why am I not collecting guest data?
Splash Pages
Why doesn't the Splash Page show up when connecting to WiFi?
Connected Devices
Why do some devices show as Pending?