Increase Revenue with Upsells in StayFi

Upsells are a simple and effective way to boost revenue by offering guests additional services, experiences, or products during their stay.

Increase Revenue with Upsells in StayFi

Upsells are a simple and effective way to boost revenue by offering guests additional services, experiences, or products during their stay. With StayFi, you can feature upsells directly on your branded WiFi HomePage and promote them through targeted email campaigns. We also integrate with Viator and Host Co, giving you access to ready-made upsell opportunities.

1. Enable Viator and The Host Co in your HomePage.

2. Use custom buttons to highlight specific offerings.

3. Add your own custom upsells to your HomePage.

4. Best practices.

For an in-depth walkthrough, watch our Marketing Mastery webinar on Upsells.

Step 1: Enable Viator and Host Co Upsells

1. In your StayFi dashboard, go to Guest Experience > Edit Home Page Template

   

2. Scroll to the bottom of the page and toggle on Host Co or Viator to display their upsells on your HomePage

   
3. Click Update to save your changes
   
   

4. Follow these setup guides to connect your accounts:

   • Setting Up The Host Co

   • Setting Up Viator

Step 2: Use Custom Buttons to Highlight Specific Offerings

Upsells work best when guests can clearly see what’s available. We recommend using custom buttons to highlight your most popular offerings, such as Late Check-Out or a top local attraction, so they’re easy to spot and book.

1. In your StayFi dashboard, go to Guest Experience > Edit Home Page Template
   
   
2. If adding your own upsell item, click Add Custom Button
   
   
3. Select an icon, enter a title, and write a short description.
   In this example, we are creating a Late Check-Out button.
   
   
4. Click Update once you have updated your template.
   
5. Once you have finished editing your template, go to Guest Experience > Bulk Edit HomePages to update upsell links on the property level. 
   
6. Paste the property-specific links under the section of the custom button you created. 
   
   You can get product-specific links from your Host Co store.
   Log in to your Host Co account and select the store for a property. Find the product you want to share, click the three  dots  on the top-right corner, and select "Share Producto Link".
   
   Similarly, you can use the Viator Selector tool to get links to specific activities in your area.
7. Click Update to save your changes.

Step 3: Add Your Own Custom Upsells

You can showcase your own catalog of upsells on StayFi’s HomePage, including offers from any partners you work with, as long as you have a link for them. Simply follow the steps in Step 2 to add a custom button to your HomePage, then share the booking link with your guests.

4. Best Practices to Maximize Upsell Revenue

• Share your HomePage in advance — Include the WiFi HomePage link in your pre-arrival messages so guests see upsells before their stay.

• Share your store links with your guests — You can include your HomePage, Host Co, or Viator links in your Welcome Email or Text Message so that they're available to your guests throughout the stay.

• Highlight relevant offers — Tailor upsells to the property or local market for better engagement.